Choosing a Financial Guide
One of the questions I'm asked most often revolves around
finding someone to trust in helping with financial matters.
Whether you're looking for a banker, a broker, a financial
planner, an insurance agent, a lawyer or an accountant,
the number one thing you must have is a relationship.
Speak with friends and family. Ask them whom they deal
with. Do they trust them? Do they like them? Does the advisor
give good feedback? If none of your friends or family knows
of anyone, ask the people at work. If your peers don't
know of someone, your boss may.
At last you’ve got a name or two or three. Now you interview.
The only way to get to know the person is to talk to them,
preferably in person. And the only way to find out if they
can do the job is to ask plenty of questions. Some of the
questions you'll ask are basic service questions to see
if the level of service the advisor gives matches your
expectations:
- How many times a year will you meet?
- What kind of information will you receive
on a regular basis?
- How quickly will your calls be returned?
- When can you reasonably expect to receive
information that you've requested, or answers to questions
you've asked?
Ask about the person's credentials and experience. While
credentials will give you an educational overview, experience
is far more important in terms of your day-to-day activities.
If you are looking for an insurance agent to handle a disability
insurance request, you need someone who has specialized
in disability insurance. A life insurance agent who dabbles
in disability insurance won't do the job well enough. The
financial world is just too complex to expect one person
to know it all.
You may choose to use a financial planner as your quarterback;
he or she could then refer you to specialists as you need
them.
I believe in the specialist. After all, you wouldn't go
to an OB/GYN to have bunions removed, and you wouldn't
seek advice from a car mechanic about how your computer
is running. So why would you go to a commercial or real
estate lawyer to draw a will? Or a banker for help with
your investment portfolio?
A good question to ask your investment specialist is, "What
types of investments do you hold, and why?" She should
be able to explain the rationale for her own investment
portfolio. This applies to whoever else is advising you.
Ask about fees. How will you be billed? Will the person
receive compensation from any other sources? Advisors who
collect commissions obviously have a vested interest in
selling you a particular product. That's not bad if the
product suits your needs. Uncomfortable with that concept?
Go for a relationship with a fee-only advisor who will
guide you financially, recommend the types of investments
you should have and offer advice on where to get those
products, but who isn’t compensated by anyone but you.
If you and your life partner will be using the same advisor,
get the ground rules straight right from the start. You
must both feel comfortable talking to him intimately about
your money. It's no good working with someone your buddy
thinks is great if you have doubts. And make sure the advisor
knows that you are two separate clients. Yes, you will
have similar needs. But you should expect all your information
to be kept confidential at all times, unless you say otherwise.
Does everyone need a financial advisor? Probably. And
at some point in your life you may need two or three at
the same time, depending on what you're doing. The number
of people on your financial roster depends on the circuit
your life takes. Conceivably, you may need an accountant,
an estates lawyer, a real estate lawyer for your home purchase,
a banker, a broker for your investment advice, and a financial
planner for your overall financial health. You might also
seek specialized help in retirement planning, if your financial
planner isn't an expert, but he or she should be.